Why Montreal Started This
In 2025, our team watched the Montreal food and retail scene struggle with an old problem: customers loved local businesses, but those businesses had no way to show that love back. We'd visit amazing cafés, restaurants, and boutiques where the owner remembered everyone's name and favorite order—but they had no loyalty system that actually worked.
The old solutions were broken. Points programs had redemption rates under 30%. Punch cards got lost between visits. Groupon discounts trained customers to only come during sales. These tools hurt the businesses we cared about most.
So we built Regulars. A loyalty platform designed specifically for local business owners who want to reward their genuine regulars—no gimmicks, no complex point calculations, just real recognition that creates real retention.